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Prince George's County, MD Prince George's County, MD 

Charter for Change Award

The Charter for Change management philosophy embraces the design, development and implementation of creative, innovative, and cost-effective strategies to improve service delivery of County programs and services. In order to promote this ideal throughout County government, the program recognizes and reward outstanding achievers. This awards program encourages innovation, recognizes improved outcomes and rewards outstanding performance and customer service.

The Office of Information Technology and Communications continues to be recipients of theses awards:

·       The CAO M.V.I. (Most Visionary Innovation) Semi-Annual Award is designed to foster creativity and innovation among the employees within the County. The Charter for Change encourages staff to “think outside the box” in order to ultimately improve the way services are delivered to the citizens and residents. This award encourages a working environment where service really matters. Winners are evaluated based upon the specific criteria that are listed in the manual. These awards are given semi-annually in December and June.

·        The Charter for ¢hange Savings Semi-Annual Award were designed to encourage employees to discover and recommend ways to save the County’s resources, such as staff time, money, and equipment in order to maximize the County’s revenue base. These innovations result in a reduction of costs while delivering a higher quality of service. It may also be a strategy to reduce waste. The Charter for ¢hange Savings Award (in this context, the word “change” refers to money) will recognize and reward County employees for outstanding strategies that provide customer services while saving the County’s resources. These awards are given semi-annually and annually.

·        The Charter for ¢hange Savings Annual Award will be given to employees who innovations have been deemed the best in savings County resources. Awardees will be those persons who received a semi-annual award.

·        The County Executive Golden Umbrella Livable Communities Annual Award serves as an opportunity for the County Executive to personally recognize those County employees who have embraced the vision of Livable Communities and made it a reality. The County Executive will recognize one outstanding M.V.I. awardees service or product for each prong on the Livable Communities Umbrella. These awards are given annually.

Charter for Change Awards - 2008

2008 Charter for Change and CAO Most Visionary Innovation Awards Slide Show

The Chief Administrative Officer’s Most Visionary Innovation Award:

Shelby Henderson

Ms. Henderson works for OITC and has an amazing skill for technical writhing as well as spearheading special initiatives and projects that directly affect OITC Prince George’s County Government and the communities within Prince George’s County.  Ms. Henderson has accepted responsibility for projects which positively impact our young people such as Bring you child to school on the First Day, the Pencil Box Project and Career Day.
Nearly every agency in County Government, the students, parents, teachers, and communities have been strengthened and encouraged by Prince George’s County’s volunteer service and support.  Theses projects have benefited from Ms. Henderson’s extraordinary efforts.

The Charter for Change Cost Savings Award:

E-Permit Applications Team Members

Glenn Mains
Calvert Smith
Jerry Fan
Mridula Sharma
Sudhanshu Sinha
Jeffery Ramsay (DER)
Edward Hall (DER)
Uday Malhan
Rajiv Jain
Mitesh Patel

The OITC E-Permits Application Team in collaboration with the Department of Environmental Resources (DER) Information Technology Team successfully implemented a web based permitting project written in (.Net), to replace the legacy permitting system (PLATS) that was running on obsolete hardware and software systems.  The E-Permit application serves the permitting and inspection groups of DER, DPW&T, Environmental Health and M-NCPPC.

This Application Teams’ primary goal was to increase efficiency and reduce the overall costs.  Using their experience in application development the Team was able to deliver immediate financial savings, along with significant increases in productivity to Prince George’s County Government.

The transition from Oracle to the SQL Server saves approximately $59,360 per year in licensing fees.  PLAT was supported by a contractor and is now managed by DER which saves approximately $70,000.

Through the efforts of this TEAM, the County is saving approximately $129,360 a year!

Charter for Change Awards - 2007

The Chief Administrative Officers' Most Visionary Innovation (M.V.I.) Award

Automated Recordation Transfer System (ARTS) Team - OITC

Charles Warner, Jr.
Nina Smith
Hugo Michel
Stephen Debrew
Calvert Smith
C. Frederick Johnson
Sahle Mengistu

ARTS is currently a subsystem of the Assessor/Treasury System dedicated to the computation, recording, and tracking of property transfer taxes collected for both Prince George’s County and the State of Maryland via the synergy of a Mainframe application and a web based application.

The ARTS System benefits the residents and citizens of the County, as well as, the Office of Finance – Treasury Division, Office of Management and Budget, the Office of Law and the leaders of county government by supplying services that will:

  • Reduce the time it takes to get a property transferred and recorded
  • Help eliminate wasted man-hours spent reprocessing documents
  • Provide user groups with a service that ensures accuracy in filling out required documents
  • Accurately calculate the taxes due
The Charter for Change Cost Savings Award Recipient
 
Michelle Hunter - OITC
 
The Prince George’s County Technical Enterprise Services Division of OITC is constantly striving to deliver the best, yet most economical computer hardware and software products and services. Due to the amount of time that it took agencies to place a hardware order and then to receive their inventory, Michelle initiated steps to improve the ordering, receipt, and delivery of hardware inventory. Specifically, she initiated the process of placing quarterly inventory orders instead of monthly inventory orders. This new process enables County agencies to receive their equipment orders within one – two weeks.  In addition to receiving the equipment in a timely manner, the new process produced productivity savings and dollar savings.
 
By placing a rider on the Western States Contracting Alliance contract, Prince George’s County Government has recognized a savings of $567,121 for the period of July 1, 2006 – May 2007.  These savings represent 20% off regular government pricing for standard equipment orders.  The discount is due to Michelle’s initiatives to embark on process efficiencies and cost savings.