Charter for Change Award
The Charter for Change management philosophy embraces the design,
development and implementation of creative, innovative, and
cost-effective strategies to improve service delivery of County
programs and services. In order to promote this ideal throughout
County government, the program recognizes and reward outstanding
achievers. This awards program encourages innovation, recognizes
improved outcomes and rewards outstanding performance and customer
service.
The Office of Information Technology and Communications continues to
be recipients of theses awards:
· The CAO M.V.I. (Most Visionary Innovation) Semi-Annual Award
is designed to foster creativity and innovation among the employees
within the County. The Charter for Change encourages staff to “think
outside the box” in order to ultimately improve the way services are
delivered to the citizens and residents. This award encourages a
working environment where service really matters. Winners are
evaluated based upon the specific criteria that are listed in the
manual. These awards are given semi-annually in December and June.
· The Charter for
¢hange Savings Semi-Annual Award were
designed to encourage employees to discover and recommend ways to
save the County’s resources, such as staff time, money, and
equipment in order to maximize the County’s revenue base. These
innovations result in a reduction of costs while delivering a higher
quality of service. It may also be a strategy to reduce waste. The
Charter for ¢hange Savings Award (in this context, the word “change”
refers to money) will recognize and reward County employees for
outstanding strategies that provide customer services while saving
the County’s resources. These awards are given semi-annually and
annually.
· The Charter for ¢hange Savings Annual Award will be given
to employees who innovations have been deemed the best in savings
County resources. Awardees will be those persons who received a
semi-annual award.
· The County Executive Golden Umbrella Livable Communities
Annual Award serves as an opportunity for the County Executive to
personally recognize those County employees who have embraced the
vision of Livable Communities and made it a reality. The County
Executive will recognize one outstanding M.V.I. awardees service or
product for each prong on the Livable Communities Umbrella. These
awards are given annually.
Charter for Change Awards - 2008
2008 Charter for Change and CAO Most Visionary Innovation Awards Slide Show
The Chief Administrative Officer’s Most Visionary
Innovation Award:
Shelby Henderson
Ms. Henderson works for OITC and has an amazing skill for technical
writhing as well as spearheading special initiatives and projects
that directly affect OITC Prince George’s County Government and the
communities within Prince George’s County. Ms. Henderson has
accepted responsibility for projects which positively impact our
young people such as Bring you child to school on the First Day, the
Pencil Box Project and Career Day.
Nearly every agency in County Government, the students, parents,
teachers, and communities have been strengthened and encouraged by
Prince George’s County’s volunteer service and support. Theses
projects have benefited from Ms. Henderson’s extraordinary efforts.
The Charter for Change Cost Savings Award:
E-Permit Applications Team Members
Glenn Mains
Calvert Smith
Jerry Fan
Mridula Sharma
Sudhanshu Sinha
Jeffery Ramsay (DER)
Edward Hall (DER)
Uday Malhan
Rajiv Jain
Mitesh Patel
The OITC E-Permits Application Team in collaboration with the
Department of Environmental Resources (DER) Information Technology
Team successfully implemented a web based permitting project written
in (.Net), to replace the legacy permitting system (PLATS) that was
running on obsolete hardware and software systems. The E-Permit
application serves the permitting and inspection groups of DER,
DPW&T, Environmental Health and M-NCPPC.
This Application Teams’ primary goal was to increase efficiency and
reduce the overall costs. Using their experience in application
development the Team was able to deliver immediate financial
savings, along with significant increases in productivity to Prince
George’s County Government.
The transition from Oracle to the SQL Server saves approximately
$59,360 per year in licensing fees. PLAT was supported by a
contractor and is now managed by DER which saves approximately
$70,000.
Through the efforts of this TEAM, the County is saving approximately
$129,360 a year!
Charter for Change Awards - 2007
The Chief Administrative Officers' Most Visionary Innovation
(M.V.I.) Award
Automated Recordation Transfer System
(ARTS) Team - OITC
Charles Warner, Jr.
Nina Smith
Hugo Michel
Stephen Debrew
Calvert Smith
C. Frederick Johnson
Sahle Mengistu
ARTS is currently a subsystem of the Assessor/Treasury System
dedicated to the computation, recording, and tracking of property
transfer taxes collected for both Prince George’s County and the
State of Maryland via the synergy of a Mainframe application and a
web based application.
The ARTS System benefits the residents and citizens of the County,
as well as, the Office of Finance – Treasury Division, Office of
Management and Budget, the Office of Law and the leaders of county
government by supplying services that will:
- Reduce the time it takes to get a property transferred and recorded
-
Help eliminate wasted man-hours spent reprocessing documents
-
Provide user groups with a service that ensures accuracy in filling
out required documents
- Accurately calculate the taxes due
The Charter for Change Cost Savings Award Recipient
Michelle Hunter - OITC
The Prince George’s County Technical Enterprise Services Division of
OITC is constantly striving to deliver the best, yet most economical
computer hardware and software products and services. Due to the
amount of time that it took agencies to place a hardware order and
then to receive their inventory, Michelle initiated steps to improve
the ordering, receipt, and delivery of hardware inventory.
Specifically, she initiated the process of placing quarterly
inventory orders instead of monthly inventory orders. This new
process enables County agencies to receive their equipment orders
within one – two weeks. In addition to receiving the equipment in a
timely manner, the new process produced productivity savings and
dollar savings.
By placing a rider on the Western States Contracting Alliance
contract, Prince George’s County Government has recognized a savings
of $567,121 for the period of July 1, 2006 – May 2007. These
savings represent 20% off regular government pricing for standard
equipment orders. The discount is due to Michelle’s initiatives to
embark on process efficiencies and cost savings.
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